Job Opportunity

Optical Technician

Norwood Family Eye Care
7424 US Hwy 64 S
, Ste 117
Bartlett
, Tennessee
38133
(901) 617-8095
(901) 617-8089 (Fax)
Location:Bartlett
Hours:Full-Time
Contact:Chaka Norwood
Category: Health Industry
Posted:Apr 28, 2026
Updated:May 1, 2026

Position Summary

Optical Technician Job duties will include:
 Greet and welcome incoming patients.
 Perform examination pretesting; visual acuity, tonometry, auto refraction, lensometry.
 Perform visual field test, OCT, retinal photos, and other digital testing technologies.
 Document in electronic medical record.
 Train patients how to use their contact lenses.
 Assist with optical sales and dispensing tasks.
 Work with patients to find correct eyewear.
 Maintain inventory on office equipment, inventory, and optical ordering.
 Perform lens edging.
 Verify prescriptions for both eyewear and contact lenses.
 Make referrals and handle incoming referral requests.
 Verify and confirm patient’s vision and medical insurance.
 Assist with insurance billing and posting processes.
 Prepare patient charts and ensure confidentiality of all records.
 Maintain patient records in billing and scheduling system.
 Perform simple bookkeeping such as collecting all patient balances and copays and
posting accurately.
 Assist in office in other areas, as needed.
 Remain knowledgeable of products and services the office has to offer.
 Learning the needs of the doctor for each exam type and performing tests accurately

Responsibilities

  • Pretesting and selling glasses

Experience Requirements

  • 2+ years of experience in optometry
  • Excellent Customer service skills
  • Detail oriented, efficient at multitasking, working well with others and outgoing personality.
  • Excellent computer skills are a must.
  • Professional demeanor, appearance, and dependable work ethic

Education Requirements

  • High school degree or equivalent

Benefits

  • Free Eye Care and glasses
  • Paid Holidays
  • No weekends
  • Health, 401K after 90 days

 

For more information, contact Dr. Chaka Norwood at [email protected].

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