As a Front Desk Representative, you will be an essential part of our day-to-day operations and will be directly involved in making a positive difference in our patients lives.
What You'll Do:
Provide empathy and compassion to patients to ensure an excellent patient experience.
Check-in the patient according to the clinic policies and procedures
Communicate any necessary information back to the patient in a timely manner to ensure all needs and expectations are met for the patient
Verify patient insurance eligibility to ensure that all patients have the proper coverage to receive the necessary care plan put into place by providers
Perform entire check out process to ensure all patient needs are met and prepare the patient with any information related to future appointments.
Schedule patient appointments according to the providers' protocols to ensure the best possible medical recommendations and care plans.
What We're Looking For:
High School Diploma or Equivalent (Required)
Bilingual (fluent in English and Spanish) (Required)
1-2 years of customer service experience (Preferred)
1-2 years of medical office experience (Preferred)
Previous experience with EMR systems (Preferred)
Benefits:
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Paid time off
Referral program
Vision insurance
Apply today to join us in our mission to create a healthier Memphis! Check out our website to learn more: lifedochealth.org
For more information, contact Lenzi at [email protected].