Job Opportunity

Guest Services Representative

St. Jude Children's Research Hospital
262 Danny Thomas Pl.
Memphis
, Tennessee
38105
(901) 595-3300
Location:Memphis
Hours:Full-Time
Salary:$19.00-$30.00
Contact:Rhonda Taylor
Category: Clerical
Posted:Jul 10, 2025
Updated:Jul 11, 2025

This is a full-time (40 hours/week) position that requires working 3:30 PM – 12:00 AM on weekdays and 11:30 PM – 8:00 AM on weekends, including holidays. Employees will have at least one weekend off per month. Bilingual candidates are preferred.

The role is responsible for performing a combination of duties in a pleasant, professional, and efficient manner. These duties include, but are not limited to, answering telephones; greeting, assisting, and checking families into and out of Target House, Parcels, or Memphis International Airport; giving recommendations; and providing directions to contribute to an overall positive guest experience. This position is the first point of contact and is expected to smile and greet guests in a welcoming manner. Additionally, the role assists Security with access control by signing in and out visitors, volunteers, and vendors at Target House.

Responsibilities

  • Provide excellent customer service and support to all guests in the assigned area.
  • Maintain the overall quality and cleanliness of the assigned area.
  • Provide assistance within the designated area, such as house management, the volunteer department, front desk, or guest services.
  • Monitor and maintain inventory and supplies as assigned.
  • Document and share reports related to the assigned area as required.
  • Perform other related duties as assigned or directed to support departmental goals.
  • Maintain regular and predictable attendance.

Experience Requirements

  • One (1) year of applicable experience in a service-oriented, customer-focused environment is preferred.

Education Requirements

  • High school diploma or equivalent.

Please use the link below to apply.

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