This is a full-time (40 hours/week) position that requires working 3:30 PM – 12:00 AM on weekdays and 11:30 PM – 8:00 AM on weekends, including holidays. Employees will have at least one weekend off per month. Bilingual candidates are preferred.
The role is responsible for performing a combination of duties in a pleasant, professional, and efficient manner. These duties include, but are not limited to, answering telephones; greeting, assisting, and checking families into and out of Target House, Parcels, or Memphis International Airport; giving recommendations; and providing directions to contribute to an overall positive guest experience. This position is the first point of contact and is expected to smile and greet guests in a welcoming manner. Additionally, the role assists Security with access control by signing in and out visitors, volunteers, and vendors at Target House.
Responsibilities
- Provide excellent customer service and support to all guests in the assigned area.
- Maintain the overall quality and cleanliness of the assigned area.
- Provide assistance within the designated area, such as house management, the volunteer department, front desk, or guest services.
- Monitor and maintain inventory and supplies as assigned.
- Document and share reports related to the assigned area as required.
- Perform other related duties as assigned or directed to support departmental goals.
- Maintain regular and predictable attendance.
Experience Requirements
- One (1) year of applicable experience in a service-oriented, customer-focused environment is preferred.
Education Requirements
- High school diploma or equivalent.
Please use the link below to apply.