The Community Health Worker is responsible for carrying out the assigned initiatives of Lifedoc Health which includes using the CHW training to aid in the development and implementation of activities that help patients become healthier. Drawing on their lived experience, the Community Health Worker will build trust with patients, helping them feel comfortable receiving assistance and connecting them to the resources and support needed.
Responsibilities
- Works with Operations and Quality department leadership to develop performance improvement programs that support Darsalud Management’s mission
- Participates in special projects as assigned, such as the Social Determinants of Health, , School Based Health System, Care Coordination, Health Maintenance, Patient Education Etc.
- Assists in the planning, training, implementing, monitoring, analyzing and reporting of activities that are designed to improve patient health outcomes and that DSM in compliance with regulatory and contractual requirements.
- Assists in the planning, facilitation, and coordination of population health activities related to the pursuit of continuous improvement in the following: the delivery of patient care, achievement of clinical outcomes, operational efficiency, patient satisfaction, patient safety
- Participates in the development of Quality Work Plan and Work Plan Evaluation
- Participates in and facilitates internal and external QI audits.
- Performs other job functions as requested or assigned
Experience Requirements
- Good interpersonal, customer service and active listening skills
- Strong analytical, communication and presentation skills.
- Excellent computer skills and knowledge of Microsoft Office Suite (Word, Excel and PowerPoint)
- Knowledge and understanding of medical practices and organizational policies
- Bilingual (English/Spanish)
Education Requirements
- High School Diploma required, higher education attained is a plus
Benefits
- PTO, paid holidays, health/dental/vision insurance, 401k with company match, an Employee Assistance Program that includes mental health and well-being services AND exclusive employee discounts on local, national, and international brands
For more information, contact Lenzi at [email protected].