Ensures service standards are met and surpassed by creating the Starbucks experience for customers through prompt service, quality beverages and products, and adherence to Clean, Safe, and Ready practices.
Schedule: Monday through Friday, 10:00 AM – 2:00 PM
Responsibilities
- Perform and manage day-to-day activities related to own area (e.g., operating cash register, catering, pantry duties), under less supervision.
- Utilize and update the Food Service department computerized inventory control management system.
- Resolve queries and provide support through prompt response and courteous service.
- Understand/ track dietary needs, allergens, and special meal preparations.
- Maintain and follow regulatory standards of cleanliness, sanitation, and freedom from hazards and infections; Follow Hazard Analysis Critical Control Point (HACCP) guidelines when handling food.
- Stay updated with the latest trends in the food services industry.
- Escalate all customer comments and complaints to the appropriate leaders.
- Complete all assigned training, including seasonal beverages, promotions, and annual competencies.
- Perform other duties as assigned to meet the goals and objectives of the department and institution.
- Maintain regular and predictable attendance.
Experience Requirements
- 2+ years of relevant experience required with a High School diploma.
- No prior experience required with a Bachelor’s degree.
- Some direct hospital experience, in food services/ cooking in institutional kitchen/ catering, preferred.
- Some experience in hospitality service environment performing activities related to own area (e.g., Food preparation, Coffee/Beverage preparation), preferred.
- Good understanding of safety and sanitary requirements of a food service operation, preferred.
Education Requirements
- High School Diploma/GED is required
- Bachelor’s degree in a related field is preferred.
Benefits
- https://www.stjude.org/jobs/hospital/benefits.html