Welcome to Latino Memphis. By using our website, services, or communicating with us via SMS or other channels, you agree to these Terms and Conditions. Please read them carefully.
1. Use of Our Services
- Our services are provided to support the Latino community with resources, programs, and information.
- You agree to use our services responsibly and only for lawful purposes.
- You may not use our website, phone numbers, or messaging systems to harass, spam, or send unsolicited messages.
2. SMS/Text Messaging
- By providing your phone number and opting in to receive text messages, you expressly consent to receive SMS messages from Latino Memphis related to programs, appointments, case updates, document requests, volunteer coordination, service-related resources, and other community support communications.
- Messages are one-to-one and intended only for legitimate service purposes, not marketing.
- Message frequency varies based on service needs but typically ranges from 1–5 messages per month unless additional communication is required for active service cases.
- Message and data rates may apply depending on your mobile carrier.
- You may opt out at any time by replying STOP to any message. After you send STOP, you will receive one final confirmation message confirming that you have been unsubscribed. Reply START to re-subscribe.
- For assistance, reply HELP or contact us directly at (901) 366-5882.
- Carriers are not responsible for delayed or undelivered messages.
- Consent to receive SMS messages is not a condition of receiving services.
Latino Memphis does not sell, rent, or share mobile opt-in information with third parties for marketing purposes.
3. Intellectual Property
- All content on our website, including text, images, logos, and resources, is the property of Latino Memphis or its partners.
- You may not copy, reproduce, or distribute content without written permission.
4. Privacy
- Latino Memphis collects personal information, including sensitive information when required, in order to provide direct services such as assistance with SNAP applications, government aid, immigration-related services, and legal or social service referrals.
- All personal information is handled in accordance with our Privacy Policy and applicable confidentiality obligations. We take reasonable measures to safeguard your information and limit access to authorized staff.
- By using our services, you acknowledge and agree to the collection and use of information as described in our Privacy Policy.
5. Disclaimers
- Latino Memphis provides information and resources in good faith but cannot guarantee results or outcomes.
- We are not responsible for third-party links or resources referenced on our website or via messages.
6. Liability
- Latino Memphis is not liable for any damages, losses, or expenses resulting from the use of our services, website, or messaging platforms.
- You agree to use our services at your own risk.
7. Changes to Terms
- We may update these Terms and Conditions at any time.
- Updates will be posted on this page. Your continued use of our services constitutes acceptance of the updated terms.
8. Contact Us
If you have questions about this Terms and Conditions, please contact us through our Contact page (latinomemphis.org/contact/) or [email protected].
Latino Memphis, Inc.
6041 Mt. Moriah Ext., Suite #16
Memphis, TN 38115
Phone: (901) 366-5882