Job Opportunity

Data and System Solutions Analyst

Disability Rights Tennessee
2 International Plaza
, Suite 825
Nashville
, Tennessee
37217
(615) 298-1080
Location:Nashville
Hours:Full-Time
Contact:Ann Anderson
Category: Information & Technology
Posted:Jan 8, 2025
Updated:Jan 14, 2025

Position Summary

What You Will Do
Workflow Automation
• Analyze existing agency processes with leadership to identify and recommend opportunities to improve work methods and for automation.
• Collaborate with agency teams to translate needs into solutions using available technology
• Maintain, design, and/or implement automated workflows using Power Automate and other systems to enhance app functionality.

Data Management
• Administer the agency's proprietary database.
• Assist leadership with monitoring data quality and addressing data discrepancies or inconsistencies.

Training and Support
• Assist with user experience when using Microsoft Software and Applications.
• Conduct training sessions and/or develop training guides to simplify technical concepts for non-technical audiences.

Technology Resource Coordination
• In collaboration with DRT’s Managed IT Service Provider, who is primarily responsible,
o Manage technology fleet distribution and conduct routine audits.
o Manage Microsoft Teams and User administration, as needed.
o Serve as the primary contact for the agency for technology needs.
o Act as onsite technical advisor, as necessary.
o Assist with software and hardware troubleshooting, if necessary.
o Provide guidance on best practices for technology adoption, ensuring compliance with organizational standards including security and confidentiality.

Keys to Success
• An associates degree in a related discipline (e.g., Statistics, Mathematics, Computer Science, Data Science), experience and/or certifications will be considered in place of degree.
• Certifications in related applications and MS platforms, preferred.
• Experience in O365 Administration and integrating Power Apps with Power Automate and other Microsoft 365 applications, preferred
• Proficient in database management and management reporting.
• Prior experience within non-profit or federally funded organizations is beneficial.
• Proficiency in data analysis tools and software, including Survey Monkey, preferred.
• Strong analytical and problem-solving skills.
• Sound professional judgement
• Strong organizational and time management skills
• Effectively communicate technical concepts for diverse audiences.
• Ability to work in groups and teams.
• Attention to detail and a commitment to data accuracy and security.

Benefits

  • Flexible schedule
  • Remote work
  • Maternity/paternity leave
  • Paid federal and state holiadys
  • 401K
  • Flexible Savings Account (FSA)
  • Insurance options including medical, vision, dental, life, and disability.

 

In-office work will be required at times. Remote work will be allowed
Must live within 60 miles of one of DRT’s three offices in Nashville, Memphis, or Knoxville
In-state is required on occasion
Home internet is required

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