Job Opportunity

Bilingual Front Desk Representative

Lifedoc Health
6625 Lenox Park Drive
, Suite 101
Memphis
, Tennessee
38115
(901) 683-0024
Location:Memphis
Hours:Full-Time
Contact:Annie McDonald
Category: Health Industry
Posted:Jan 9, 2025
Updated:Jan 14, 2025

If you are looking to start an exciting career with one of Tennessee’s most successful healthcare clinics, then join the DarSalud (Lifedoc Health) team as a Front Desk Representative!

Are you seeking new and exciting opportunities for your career? Does the idea of healthcare get you excited? Would you like to be on the front lines of a team that is nationally recognized for their quality care provided to patients?

DarSalud is a multi-specialty healthcare organization that opened its doors 14 years ago, and we have been disrupting the healthcare industry ever since. With our focus on guaranteeing that everybody receives quality healthcare, regardless of income, we have developed a holistic approach to patient and family care that has been consistently recognized for excellence and innovation.

As a Front Desk Representative, you will be an essential part of the organizations day-to-day operations and will be directly involved in making a great difference in our patients lives.

Responsibilities

  • Provide empathy and compassion to patients to ensure an excellent patient experience
  • Check-in the patient according to the clinic policies and procedures
  • Communicate any necessary information back to the patient in a timely manner to ensure all needs and expectations are met for the patient
  • Verify patient insurance eligibility to ensure that all patients have the proper coverage to receive the necessary care plan put into place by providers
  • Perform entire check out process to ensure all patient needs are met and prepare the patient with any information related to future appointments
  • Schedule patient appointments according to the providers protocols to ensure the best possible medical recommendations and care plans

Experience Requirements

  • 1-2 years of customer service experience (Preferred)
  • 1-2 years of medical office experience (Preferred)
  • Previous experience with EMR systems (Preferred)

Education Requirements

  • High School Diploma or Equivalent (Required)

Benefits

  • Health, Dental, Vision, and Life Insurance
  • 401(k) with up to 3% matching
  • PTO and Paid Holidays
  • Employee Assistance Program

 

For more information, contact Annie at amcdonald@darsalud.us.

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